• ICB |STR CEB EN\AOC\RPR24H
  • ICB |STR CEB EN\AOC\RPRPOST
  • ICB |STR CEB EN\AOC\FUFI SI
  • ICB |STR CEB EN\AOC\FUFI EX
  • CB |STR CEB EN\AOC\LBL RCVD
  • CB2 |STR CEB EN\AOC\PROD SHIPPED
  • CB3 |STR CEB EN\AOC\Item RCVD
Email/Failed Contact
  • STR_CEB|AOC|RO/FO|FAILEDCONTACT|EMAILED
  • STR_CEB|AOC|RO/FO|FAILEDCONTACT|CUSTREPLIED
Resolution/Resolved Issues
  • RESOLVED |STR CEB EN\AOC\SR Closed
  • CB|STR CEB EN\AOC\CLBLK
  • FAILED CONTACT |STR CEB EN\AOC\LSTATTEMPT
Unresolved
  • UNRESOLVED |STR CEB EN\AOC\SR Open
Escalation
  • ESCALATION |STR CEB EN\AOC\SR Open
Service Contracts
  • CONTRACT |STR CEB EN\AOC\SR Open